How To Cancel Semrush Subscription?
Semrush is the go-to tool for SEO professionals, digital marketers, and entrepreneurs for all their digital marketing needs.
The tool provides a full suite of digital marketing tools for keyword research, social media marketing, domain analysis, PPC, etc. However, Semrush is one of the many SEO tools and has its strengths and weaknesses.
There are many reasons why you may want to cancel your Semrush subscription such as budget constraints, the tool does not match your requirements, competitive offer for other SEO tools, etc.
If you are one of those users of Semrush looking for ways to cancel your free or paid subscription, here is a helpful guide to help you through the process.
Before we proceed to discuss the different ways to cancel a Semrush subscription, let’s have a look at the Semrush cancellation policy.
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Semrush cancellation policy
Semrush has a clear and user-friendly cancellation policy. Here are some points, you need to know.
- Semrush allows you to cancel your subscription at any time.
- The platform has a 7-day no questions asked money-back guarantee. If you do not like the product, you can cancel your subscription within 7 days and get a full refund.
- After 7 days, you will not get a refund even if you cancel your account before the end of your billing cycle. You will be able to use the plan until the last day of the plan.
How to cancel Semrush
There are many ways to cancel a Semrush subscription. You can cancel it through
- Semrush website
- Third-party service providers
Can I cancel my Semrush free account?
You can use some of the Semrush tools without a paid subscription. Moreover, Semrush also has a free trial. You can cancel your Semrush free account at any time without any notice. The cancellation process for both the free and paid accounts is the same.
However, if you want to avoid being charged, you must cancel your free trial before it expires. For example, if you have a 30-day free trial, cancel your free account within 30 days of your signup.
How to cancel Semrush subscription via Email
The easiest way to cancel your Semrush account is through email. Send an email to [email protected] mentioning your account details.
It is recommended to send the mail from the email id registered with Semrush so the process becomes quicker.
You can also use another email id to send the mail but in that case, you have to notify your registered email id in the mail.
While writing the email, do not forget to include the following details
- Registered id
- Amount paid to Semrush for billing
- Payment option through which billing is made
- Last 4 digits of your credit/debit card used for billing
- Date and time of payment
You will receive a reply from the team with further instructions and your account will be canceled.
How to cancel Semrush subscription via the website
There is no direct way to cancel your Semrush free or paid account directly from the website. However, they have a contact us option where they guide you on how to cancel the subscription.
- Visit the Semrush website (www.semrush.com)
- Log in to your account using the email and password
- Go to the subscription info page using the dashboard
- Find the active tab next to the recurring
- Click on the contact us and fill in the details in the form that appears.
- Select the I want to cancel my Semrush account option
- Tap submit
How to cancel Semrush via phone
If you want to cancel your Semrush subscription via phone call, you can call them at 1-800-815-9959. You have to call within their working hours on Monday to Friday from 11 a.m. to 6 p.m. EST.
How to cancel Semrush via third-party services
If you want to save time and want someone else to do the job for you, you can contact service providers such as donotpay.com, yourdigitallrights.org, etc. to cancel your Semrush subscription.
Will I get my money back if I cancel my Semrush subscription?
Whether you will get a refund or not depends on when you cancel the subscription.
- If you cancel the account within 7 days of billing, you will receive a refund within 30 days of submitting the cancellation request. The amount will be credited back to the same debit/credit card used for billing.
- If you cancel the plan after 7 days of billing, you will not get any money back. Your account will be active until the end of the billing cycle.
Can I use Semrush after canceling my paid subscription? What will happen to my account?
The cancellation request for Semrush’s paid subscription comes into effect only at the end of your current billing cycle. So you can use all the premium features till that time.
Once the cancellation comes into effect, your account will be downgraded into a free account. You can still use the free tools on the platform but will not be able to use the premium features.
After the cancellation of the paid subscription, the platform will save all your project data for 30 days. If you renew the account within 30 days, you will get all the data back.
At the end of the 30-day grace period, all your project data will be deleted except for the first project.
Can I get my data from Semrush after canceling the subscription?
All your project data will be deleted at the end of 30 days from the date of canceling the Semrush plan. If you renew your account before this period, all your project data can be updated.
You can also request Semrush to provide a copy of your data. There are organizations like yourdigitalrights.org, which help you to protect your data and get it back.
Can I downgrade my Semrush account?
You can downgrade your Semrush account at any time, and re-upgrade it anytime. There is no limit on the number of times you can upgrade or downgrade your account.
However, after downgrading the account, you will not be able to use the premium features.
The grace period of 30 days is also applicable for downgraded accounts. You can recover your project data by re-upgrading your account within 30 days of downgrading.
Related Read: How To Cancel ahrefs Subscription?
Semrush is an excellent tool for all your digital marketing needs. But if you wish to cancel your free or paid Semrush account, there are multiple ways to do so.
You can cancel the account via email, phone, oh Semrush website, or through third-party service providers.